Tag Archives: poor customer service

PS Bank Doesn’t Know its Own Paypal Bank Code

So I was trying to withdraw money from my Paypal account to my PS Bank account.  In order to this, I need to input the “bank code” of PS Bank on the online request form of Paypal.  One of our staff members at The American Institute called PS Bank, and we were given the usual bank customer service run-around.  Basically, they did not know it.  It’s really surprising that even the bank itself would not know their own bank codes.  Perhaps the CSR was not trained properly.  So we called again, and another CSR did not have an answer.

Fortunately, we are tech savvy, and in a few minutes on Google, we found the answer.  It seems that Metro Bank and PS Bank share the same bank code.  Here it is: 010269996.